The ConnectWise Automate Agent (Automate) is an essential tool for your IT department to help manage and diagnose problems with your computer, as well as for instant, low-hassle remote support.
If you need help with installation, feel free to reach out to the support desk and we'd be happy to set up a time to work with you. We recommend you try the following steps for this installation before submitting a request.
Download ConnectWise Agent
You may have received an email with the download attached. If not, you can download the attachment at the end of this article.
Open the Installer Package
Once downloaded, find and Double-Click on Agent_Install.MSI.
You may receive the following error, this is expected and a work around is detailed below
Click More info and then click Run Anyway